first_imgPreferred Qualifications CompensationClassification: Student Services ProfessionalAnticipated Salary: $4,691/monthHiring Range: $4,691/month – $6,683/monthSan José State University offers employees a comprehensive benefitspackage typically worth 30-35% of your base salary. For moreinformation on programs available, please see the Employee Benefits Summary .Application ProcedureClick Apply Now to complete the SJSU Online Employment Applicationand attach the following documents: Excellent oral and written communication skills.Excellent customer service and public relations skills.Ability to maintain confidentiality and appropriately handlesensitive communications with students, parents, employees andexternal agencies.Ability to identify conflict, problem solve, and resolvestudent problems and concerns in the most efficient mannerpossible.Ability to reason logically; ability to collect, compile,analyze, and evaluate data and make verbal or written presentationsbased on these data.Ability to carry out very complex assignments without detailedinstructions.Ability to advise students individually or in groups on variedand complex matters.Ability to analyze and define complex organizational, policy orprocedural problems, collect and evaluate data, draw validconclusions and project consequences of various alternative coursesof action.Ability to compose and appropriately format correspondence andstatistical data reports.Knowledge of software applications and financial aid programs:word processing, spreadsheet, database management.Ability to train others on new skills and procedures andprovide work lead direction.Ability to perform accurately in a detail-orientedenvironment.Ability to plan and execute multiple work priorities, organizeand plan work and projects. All applicants must apply within the specified application period:October 29, 2020 through November 15, 2020 . This positionis open until filled; however, applications received afterscreening has begun will be considered at the discretion of theuniversity. Knowledge, Skills & Abilities Administers and coordinates verification and needs analysis todetermine documented financial need of students using the financialaid delivery system and the PeopleSoft needs analysis module.Reviews and verifies various documents that may be requested,including verification forms such as tax returns to complete theverification process.Reviews accuracy of all documents submitted by the student todetermine the student’s eligibility under the various federal andstate regulations such as citizenship status, loan history, grantoverpayment, social security number accuracy, and veteransbenefits, as it relates to determining financial aideligibility.Performs necessary recalculation of students’ financial aideligibility, as required by the confirmation or processing ofprofessional judgment cases.Assists students at the front counter answering questionsduring drop-in hour and provides phone coverage. Responsible forexplaining to students and parents the various documents that maybe requested for the application process, including verificationforms, tax returns, etc.Reviews and verifies that appropriate documents have beensubmitted by the student to determine the student’s admissioneligibility under the various Chancellor’s Office and campusregulations and procedures.Investigates complaints and questions from students who raiseconcerns about their progress in the Financial Aid application orprocess to a point of resolution. ResumeLetter of Interestcenter_img Equivalent to graduation from a four-year college or universityin a related field, including or supplemented by upper division orgraduate coursework in counseling techniques, interviewing, andconflict resolution where such are job-relatedThree years of progressively responsible professional studentservices work experience. A master’s degree in Counseling, ClinicalPsychology, Social Work, or a directly related field may besubstituted for one year of experience. A doctorate degree and theappropriate internship or clinical training in counseling orguidance may be substituted for the three years of experience forpositions with a major responsibility for professional career orpersonal counseling. Required Qualifications Bachelor’s Degree5 years of in-house financial aid verification experiencecollecting necessary documents, making corrections, and determiningstudent’s awards2 years of experience providing work lead direction tostaff/students to determine work assignments2 years of student counseling experience relaying informationto students and families on their financial aid eligibility2 years of experience with online document retrieval system(Onbase) and creating/implementing workflow processes Job SummaryThe Verification Coordinator and Financial Aid Counselor performsfunctions under the general supervision of the Assistant Directorof Financial Aid Counseling in the Financial Aid and ScholarshipsOffice, but works independently to provide a variety ofcoordinating and advising services in support of Financial AidCounseling, the Financial Aid application process and awardingcycles. The incumbent performs functions related to the documentverification and federal needs analysis for the purpose of reachinga financial aid award determination. The position is responsiblefor maintaining a high level of knowledge regarding Financial Aidprograms that attracts, retains, and enrolls academicallyqualified, culturally diverse, and socially conscious populationsof undergraduate and graduate students. This position maintains ahigh level of expertise in Financial Aid requirements, processes,and regulations to facilitate quality customer service andfinancial aid advising in supporting students’ decision to applyand attend SJSU. The Verification Coordinator and Financial AidCounselor will develop and maintain accurate and transparentfinancial aid documentation and work flow in order to maintainlevels of productivity, quality of financial aid counseling forprospective and continuing students.Key Responsibilities Contact InformationUniversity [email protected] InformationSatisfactory completion of a background check (including a criminalrecords check) is required for employment. SJSU will issue acontingent offer of employment to the selected candidate, which maybe rescinded if the background check reveals disqualifyinginformation, and/or it is discovered that the candidate knowinglywithheld or falsified information. Failure to satisfactorilycomplete the background check may affect the continued employmentof a current CSU employee who was offered the position on acontingent basis.The standard background check includes: criminal check, employmentand education verification. Depending on the position, a motorvehicle and/or credit check may be required. All background checksare conducted through the university’s third party vendor, AccurateBackground. Some positions may also require fingerprinting. SJSUwill pay all costs associated with this procedure. Evidence ofrequired degree(s) or certification(s) will be required at time ofhire.SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.(e.g. H1-B VISAS)All San José State University employees are considered mandatedreporters under the California Child Abuse and Neglect ReportingAct and are required to comply with the requirements set forth inCSU Executive Order 1083 as a condition of employment.Equal Employment StatementSan José State University (SJSU) is an EqualOpportunity/Affirmative Action employer committed tonondiscrimination on the basis of age, ancestry, citizenshipstatus, color, creed, disability, ethnicity, gender, geneticinformation, marital status, medical condition, national origin,race, religion or lack thereof, sex, sexual orientation,transgender, or protected veteran status consistent with applicablefederal and state laws. This policy applies to all SJSU students,faculty and staff programs and activities. Title IX of theEducation Amendments of 1972, and certain other federal and statelaws, prohibit discrimination on the basis of sex in all educationprograms and activities operated by the university (both on and offcampus).Advertised: October 29, 2020 (9:00 AM) Pacific DaylightTimeApplications close:last_img